Terms of Service

You must give accurate information and keep your login secure; you are responsible for activity under your account. You must be old enough to form a binding contract in your country. One person, one account.

Don’t use iGloo to break the law, infringe others’ rights, post unlawful, harassing, or malicious content, spam or scrape members, probe or disrupt the service, or misuse the API. Community owners set additional rules for their own spaces. We may suspend or remove content or accounts that break these rules.

You keep ownership of what you post. You grant us a licence to host, store, and display it as needed to run the service, and you grant the owner of a community you post in the right to display it within that community. You’re responsible for having the rights to what you post.

If you own a community, you are responsible for its content and members, for the lawful basis of any data you collect through joining questions, and for honouring what you promise your members. You act as the controller of your members’ data; we act as your processor for that data.

Paid plans and purchases are billed through our payment provider (GoCushy) at the price shown at checkout. Subscriptions renew until cancelled. Founding Charter pricing, once granted, stays at its locked rate for as long as the subscription remains active. Where we advertise a money-back guarantee (e.g. 30 days), we will honour it on request within that window; taxes and third-party fees may be non-refundable.

You can stop using iGloo and close your account at any time. We may suspend or end access if you materially breach these terms or to comply with the law. Sections that should survive termination (ownership, disclaimers, liability) do.

iGloo is provided “as is”. To the extent the law allows, we exclude implied warranties and are not liable for indirect or consequential loss; our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights that cannot be excluded under the New Zealand Consumer Guarantees Act or other applicable law where it applies.

We may update these terms; material changes will be posted here with a new date, and continued use means you accept them. These terms are governed by the laws of New Zealand. Questions: support@iglooapp.com.